Membership Marketing Coordinator & Global Leadership Institute Liaison
The Membership Marketing Coordinator & Global Leadership Institute Liaison will split time between marketing initiatives for the World Affairs Council of Philadelphia’s Membership / Corporate Department and managing the Global Leadership Institute program. This position will research and produce creative marketing strategies and materials (such as print flyers and e-blasts) for events, appeals, and communications for use by the Membership / Corporate Department. It will manage the Membership and Corporate webpages and provide additional support for the Council, including coordinating service request tickets to various service providers (e.g. database and website host) as needed. This position will assist with Corporate Member and Board relations. This full-time position reports to the Director of Development & Membership.
The World Affairs Council of Philadelphia is a private, nonprofit, nonpartisan educational organization dedicated to informing and engaging people of all ages on matters of national and international significance. The Council provides its members and the greater Philadelphia community with access to influential figures in the global area as well as opportunities to visit fascinating destinations through its unique travel program. With the support of individual and corporate members, the Council’s global education program enhances the education of area middle and high school students who are the citizens, workforce and leaders of the future.
• Create web, print and email materials (appeals, campaigns, flyers, etc.)
• Record, track, and report on appeals via the Council’s database
• Produce reports pertaining to membership, revenue, appeals, board participation, and membership development prospects for the Director of Development & Marketing and the President & CEO
• Update the Membership and Corporate webpages using the Council’s content management system (CMS)
• Edit/proofread all communications for the Membership department (e-blasts, appeals, newsletters, mailings)
• Research marketing opportunities for new membership acquisitions
• Manage list exchanges and requests from partner organizations
• Research competitor offerings and assist in developing/refining marketing strategies
Membership & Development
• Create and execute queries for use in department and Board reports
• Pull monthly membership reports for the Director of Development & Membership
• Provide on-site assistance (registration, ushering, and other tasks, as needed)
• Assist in taking event registrations & donations by phone, mail, email
• Board meeting preparation: packets, ordering food, room set-up, signs, nametags, notes and minutes
• Track and update Board meeting RSVPs and final attendance at meetings
• Serve as liaison for the Council’s Young Friends of the Council membership (young professionals group)
• Research prospective corporate members and potential partnerships under direction from the Director of Development & Membership
• Utilize WealthEngine8 to assist in establishing upgrade or giving strategies for membership at each level
• Plan and execute post-program solicitations after Council events under direction from the Director of Development & Membership
• Prepare constituent/donor profiles for development meetings
• Submit help tickets and contacting technical support for the Council’s database
• Coordinate computer and server repair and maintenance with the Council’s external IT vendor as needed
• Monitor backup reports for the Council’s data and email exchange servers
Global Leadership Institute
• Consult with Council Board Committee Chair on all GLI initiatives
• Solicit GLI participants from Corporate Membership each year
• Review/enhance overall benefits, features, and events of GLI program, coordinate events for the program, and send invitations / track participation of Class Members for all GLI events annually
• Prepare and distribute all relevant materials for Class Members and sponsors (welcome letters, enrollment forms, folders for events, etc.)
• Coordinate with Bodine Liaison regarding GLI activities at Bodine with the Self-Design Capstone
• Establish Board Connection mentoring relationship between GLI and Board/CAC mentors
• Prepare and send invoices and thank you letters for participating Corporate Members
• Bachelor’s Degree
• 2 to 4 years work experience
• Intermediate to advanced skills using MS Office 2013 (Word, Excel, Outlook, Publisher)
• Experience with Customer Relationship Management (CRM) databases and/or a similar non-profit database and data entry (experience using Raiser’s Edge preferred)
• Experience with marketing and development research coordination for a non-profit
• Experience creating, implementing and executing non-profit marketing appeals
• Proficiency in creating and editing web and print marketing materials using Adobe Creative Suite programs (Photoshop, Dreamweaver, InDesign)
• Experience with content management system software (CMS)
• Experience with HTML and creation of e-mail marketing materials
• Recent experience with direct mail, telemarketing and online marketing
• Strong customer service skills, interpersonal communication and phone etiquette
• Excellent verbal, written, and proofreading skills
• Ability to manage multiple projects at once, with superior attention to detail
• Ability to work and thrive in a collaborative, fast-paced environment
• Some evening/early morning availability required
Applications including a cover letter, résumé, and brief writing sample should be submitted to firstname.lastname@example.org. The position title should be included in the subject line. Incomplete applications will not be considered. No phone calls, please.
Please be sure to read the application policies to the right before you submit your application materials.
We cannot accept your materials if you do not follow these instructions.
The Whole Truth PBS Television Show Intern
Intern will work with the Programs staff to assist with the Council’s PBS television show, The Whole Truth with David Eisenhower. Tasks will focus on research and writing for episode topics, scripts, potential speakers for each episode, speaker contact information, and speaker invitations. The intern will also be expected to help with building and maintaining a website for The Whole Truth, separate from the World Affairs Council of Philadelphia website, and will utilize a Content Management System (CMS) on a platform to be determined. This internship will report to the Programs Coordinator and requires between 10 and 15 hours a week. Other tasks will be assigned on an as-needed basis.
Membership Marketing Intern
Intern will work with Membership and Corporate Development staff to assist with new marketing and branding initiatives. The preferred candidate will have knowledge of an array of marketing strategies and will have administrative office experience, excellent written and verbal communication skills, and a solid understanding of the MS Office Suite. The intern will be expected to take initiative in proposing creative ideas to the Membership and Corporate Development staff for rebranding of Membership materials and documents, both in digital and physical formats. Working knowledge of website design, Photoshop, Microsoft Publisher, and Hootsuite is preferred.
Corporate / Membership Administrative Intern
Intern will work with Membership staff and the Director of Corporate and Sustaining Membership to assist with a wide range of tasks related to the Council's work with donor relations, member retention and acquisition, corporate sponsors, and the Council's Board of Directors. The preferred candidate will have administrative office experience, excellent written and verbal communication skills, a solid understanding of the MS Office Suite, experience using office equipment, web research experience, and the ability to prioritize projects, remain highly organized, and take initiative. The intern will be expected to learn basic use of Raiser's Edge (the Council's donor management and event planning software), which is integral to all tasks. Tasks include (but are not limited to) the following: Assist in keeping the individual member database and online e-mail database current; process and execute weekly and monthly mailings for gift acknowledgment and membership dues; assist with program registration preparation; prepare profiles on potential corporate and individual members through online and database research; update contact information; prepare for and attend Council speaker and education programs; support other departments and the Council's mission as needed.
Intern will work closely with the Council's Education team to assist with a wide range of tasks related to the planning and implementation of student programs, such as the Council's International Student Summit, Global Economic Forum, Summer Global Leadership Seminar, and Student Diplomat Program / Jr. Model United Nations. Tasks include researching topic information, identifying appropriate expert speakers, helping to conceptualize and produce student enrichment programs, attending programs and assisting with event responsibilities, as well as providing administrative support, as needed.
Programs / Communication Intern
Intern will work with the Programs staff to assist with a wide range of tasks related to the planning and implementation of speaker events. Tasks will focus mostly on audience development and research; updating outdated contact information in the database; researching potential new organizations, groups, or university/college programs and departments for upcoming event audiences; communication with cooperating organizations; and promotion of events to local universities and schools during the main portion of the program year. Tasks may also include researching and gathering speaker and topic information for potential and planned events; drafting program descriptions and podium remarks; promoting programs and events on the Council's social media networks such as Facebook, Twitter, and LinkedIn; and providing administrative support, as needed. The Programs / Communication Intern is expected to attend most (preferably all) programs and help with event management responsibilities, which may require occasional early morning or evening hours. The preferred candidate will have excellent written and verbal communication skills, strong phone etiquette, and knowledge of Microsoft Office with an emphasis on strong Microsoft Excel skills.
Intern will work with Travel staff to assist with a wide range of tasks related to the planning and implementation of tours. Tasks include researching and photocopying substantive articles for pre-trip reading information; assisting with tour promotion; data entry; and acting as support for various administrative duties. In addition to skills applicable to all departments, Travel prefers someone who is familiar with foreign affairs journals and think tank biases. Travel seeks an intern who is available two half-days or one full day per week.
The Council is currently accepting applications for Spring 2017. Applications are no longer being accepted for Fall 2016.
Please specify the area(s) with which you would be interested in interning.
You will only be contacted if you are chosen for an interview. Because of the volume of applications the Council receives, we cannot respond to every applicant.
No phone calls, please.
Internships are unpaid and are open to college undergraduates and recent graduates with a strong interest in international affairs. The Council does not accept high school students for internships. Greater consideration will be given to students applying for an internship tied to college credit.
Internships are typically a full semester:
Fall: August - December (apply by mid-July)
Spring: January - May (apply by early December)
Summer: May - August (apply by mid-April)
The ideal candidate should be reliable, self-motivated, possess strong computer skills, the ability to work independently as well as in a team, a good command of English, and strong writing and researching skills. We seek a commitment of approximately 8-10 hours per week (1 full day or two half-days preferred.) Interns are encouraged to attend the Council's speaker events when possible (unless required by department). College credit can be arranged. Reasonable travel expenses are covered.